- Activator - TPS: Identify the potential target market using the methods of market segmentation
- AP - Table Talk - What is a customer persona?
- Review Attempt 1 - Lay's Potato Chips (Last Class)
- Introduction to Customer Persona Template -> HERE
- Table Project - Using the Template - Lay's
- AP - How close were you?
- Table Talk - Try it again ->Use the Apple commercial shown below
- TOD - What areas of Customer Persona development are the most clear? The most unclear?
Tuesday, September 2, 2014
Developing a Customer Persona
EQ - How is a customer persona crafted?
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