Day 1
- Activator - TPS Splashdown
- Quiz
- 4 Assumptions of Market Segmentation
- Try It - Mount Joy Winter Fest
- Use the M.O.M.S. to identify 3 potential customer market segments
- Developing a Customer Persona
- What is a customer persona?
- Why is developing a customer persona important?
- How is a customer persona developed?
- Example
- TOD - Muddy Points
Day 2
- Activator - TPS Splashdown - 4 reasons why the M.O.M.S. help us identify a target market
- OYO Try It - Winter Fest
- Discussion Questionnaire - Who is the best market segment to target at Winter Fest? How do you know?
- Meaningful Market Test
- Collaborative Pairs Identify potential market segments for the products shown
- Choose a customer segment you believe to be the best
- Develop a customer persona for that segment
- Use the meaningful market test to determine if you chose wisely
- Opportunity Cost
- The 80/20 Principle
- Collaborative Pairs - Assignment
- TOD - What does this mean for any business's marketing department?
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