- Activator - TPS: Describe your best friend
- AP - Table Talk - What is a customer persona?
- Attempt 1 - Lay's Potato Chips (Last Class)
- Introduction to Customer Persona Template -> HERE
- Table Project - Using the Template - Lay's
- AP - How close were you?
- Table Talk - Try it again ->Use the Apple commercial shown below
- TOD - What areas of Customer Persona development are the most clear? The most unclear?
Tuesday, September 1, 2015
Developing a Customer Persona
EQ - How is a customer persona developed?
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