EQ – How do I develop a customer persona?
Students will begin the class by
taking a quiz and then will work independently to complete a mini-project. The lesson outline is as follows:
1. Quiz – Methods of Market Segmentation
- Mini-Project
“Creating a Customer Persona”
- Please distribute the handout titled “Buyer Persona
Example” and ask students to read the top section - ending at “Personal
Background”
- Choose your LEAST favorite SB advertisement.
Define the targeted customer segment.
- Write a customer persona that may have been used prior
to developing the ad.
- Was the company successful in connecting a potential
customer to its products based on the customer persona? Why or why
not?
3. Project will be due at the beginning
of our next class.